Offers

Terms and Conditions: Website Launch Promotion

To celebrate the launch of our website, we’re excited to offer a special discount. Please read the following terms and conditions carefully to understand the rules and restrictions of this promotion.

1. Promotion Overview

1.1 Discount: 25% off. 1.2 Eligible Orders: This discount applies to the first 25 orders received through our website. 1.3 Maximum Discount: The discount applies to order totals up to NZD $250. Any amount over this limit will not receive a discount. 1.4 Minimum Spend: No minimum spend is required to qualify for this promotion. 1.5 Discount Code: A discount code must be applied at checkout to receive the promotion. The code will be provided on our website or through promotional materials.

2. Promotional Period

2.1 This promotion is active from 3rd November 2024 until the first 25 eligible orders are completed or 11th November 2024, whichever comes first.

3. Eligibility

3.1 This offer is open to all customers residing within New Zealand who place an order through our website AND used the code LAUNCH25 during the promotional period. 3.2 Only one order per customer or email address is eligible for this promotion. 3.3 This offer is valid only for orders shipping within New Zealand.

4. Discount Application

4.1 The discount code must be entered at checkout to apply the 25% discount. 4.2 Only one discount code can be used per order. Codes cannot be combined with any other discounts, offers, or promotions, unless otherwise stated. 4.3 The maximum discount amount per order is capped at NZD $62.50 (25% of the $250 cap). For bulk orders, please contact us through the contact form.

5. Shipping

5.1 Shipping Fees: Standard shipping is calculated separately from the discounted price and will be added on top of the final order total after the discount is applied. 5.2 All orders will be processed and dispatched from our New Zealand facility. 5.3 This promotion is only valid for shipping addresses within New Zealand, as we do not offer international shipping.

6. Returns, Exchanges, and Refunds

6.1 Personalised Products: Due to the custom nature of personalised products, they are not eligible for returns or exchanges unless proven to be defective before shipping. Please ensure all personalisation details are correct at the time of purchase. 6.2 Other Products: Non-personalised products are eligible for returns or exchanges according to our standard [Return and Exchange Policy]. Please refer to this policy for further details. 6.3 If a defect is found in any product before shipment, please notify us immediately, and we will arrange for a replacement or refund, at our discretion.

7. Other Conditions

7.1 Twigs Craft Studio reserves the right to modify, extend, or cancel this promotion at any time without prior notice. 7.2 In the event of any dispute regarding the interpretation of these terms and conditions, our decision will be final.

By participating in this promotion, you agree to these terms and conditions as well as to our general Terms of Service and Privacy Policy.

For further information, please contact us at hello@twigscraft.com